Hello @Ricardo_Amazon @Jurgen_Amazon @Sunnie_Amazon @Christine_Amazon

@Lucre_Amzn @Ka_Amazon @Christine_Amazon @Josh_Amazon @JiAlex_Amazon

For about 2 years, I have been doing business with the FBA model, purchasing products only from authorized sellers through Amazon. On August 20, 2024, I surprisingly received an e-mail stating that my account had been closed due to suspicion of selling inauthentic product. I think this is a misunderstanding. I have sent all the documents requested by Amazon to open my account under the "Reactivate Your Account" button since that date, but my account has not been activated. During this time, Amazon confiscated all my products and asked me for invoices for all my products. I sent my invoices and they thought I was right and released all my products.

In order to reactivate my account, I am ready to send all the information such as product invoice, bank statement, warehouse agreement, supply chain processes, images for my suspension mail, images showing that my list has been released, supplier information.

Please help me

BEST REGARDS / AYESA