Countries
Read only
Hello Amazon Seller Expert
I'm facing an issue with my Amazon account. Whenever I try to list any products, I get an error saying: "Your account is not qualified."
I don't understand why this is happening because my account is fully verified, and I've even had a few recent sales. However, my account still doesn’t seem to be running properly — I am unable to list the products I really want to sell, such as kitchen items, etc.
If there's any official Amazon representative here, I kindly request your help. Please guide me on why my account is facing this issue. I want to know how I can resolve it.
My account is based in the US under an LLC, and I am a Pakistani national as the owner.
If there's any restriction because I’m from Pakistan, I would like to know — but if everything is set up correctly, what is my mistake?
Please help me fix my account so I can sell properly and start working with full effort.
I'll be waiting for a reply from an expert Amazon seller or representative.
Thank you so much for your support.
2 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_6GwkdP89dXqb3,
I think this is likely related to category-specific approval requirements rather than general account verification. The help page Error 6039 explains that "certain products, brands, categories, and sub-categories require sellers to obtain approval before listing products for sale."
Here's how you can request approval for kitchen items:
- Go to Catalog > Add products
- Search for the specific kitchen item you want to sell
- Look for "Listing limitations apply" next to the item
- Click "Request approval"
- Under "Selling application for Category," submit all required documents and certifications
This process is specifically for getting approval to sell in restricted categories, which is separate from the general account verification you've already completed.
Hope this helps get you up and running with your kitchen items!
Best regards, Michael
Roxy_Amazon
Dear @Seller_6GwkdP89dXqb3,
We appreciate you reaching out about the challenges you're facing with your Amazon account. We understand how frustrating it can be when you're unable to list products, especially after having successfully made sales. We are here to help you.
To better assist you with this specific issue, we need to gather more information. Could you please share more details about your experience? In particular, we'd appreciate if you could provide:
- A screenshot of the exact "Your account is not qualified" error message you're receiving.
- A screenshot of your account information page.
These screenshots will help us identify any potential account restrictions or verification issues that might be causing this problem.
We welcome sellers from many countries. Your nationality is not a barrier to selling on our platform, especially since you've mentioned your account is based in the US under an LLC. However, there might be specific requirements or verifications needed for international sellers that we can check once we have more information about your account status.
Thank you for utilizing the Seller Forums to seek assistance. Our community and I are here to support you. If you need any clarification or have additional questions after providing the requested information, please don't hesitate to ask.
Best,
-Roxy
Similar Discussions
