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Brand Registry application under review
Dear Amazon Brand Registry Team,
My brand registry application was rejected three days ago due to missing branded product images. I have now taken proper images and am ready to resubmit my application.
However, the status is still showing “under review,” preventing me from submitting a new request.
Could you please update the status or allow me to submit a new application?
Thank you for your support.
Best regards,
[waleed nawaz ]
[waleed shopstore]
0 replies
Seller_CW0P5hgbsiqWX
You are back at the bottom of the pile again. Just wait.
CR_Amazon
Hi there @Seller_sjKS8jYVcxhGH
My name is CR and wanted to hop in here to see if you were still having issues showing a "under review" Brand Registry application? If so, would you mind sharing the associated case # to this application below? Many times that case gets accidentally closed and we have to see if we can manually get this closed out so you can reapply. I'm not sure that is the case here so wanted to check in on the case.
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_sjKS8jYVcxhGH
CR back here again. In taking a look it looks like it may still be under verification review. I am going to engage with a fellow community manager here to see if we can find out some more details for you.
Thank you for your patience while I connect internally.
CR_Amazon
Sandy_Amazon
Hi @Seller_sjKS8jYVcxhGH
Thank you for your post here. My name is Sandy from the Community manager team.
I see that you submit a new application 3 days ago and it's under review. I see that this new application has images of your branded product so I am assuming you were able to submit a new application. Please let me know if I am investigating this wrongly.
Please allow up to 10 business days for the brand registry team to review your application.
best,
Sandy
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