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Seller_We0BCeG68AxJj

Amazon rewote my title and I cant change it back

Amazon rewrote my title to some type of AI title that is gibberish. Wrong year, wrong dimensions.

I am the only brand owner and only seller of this listing.

I cant change the title back to what I want.

After multiple tickets, I was told that my title would be changed in 72 hours.

Despite this the titles are still wrong.

Why is Amazon editing my titles without my permission? How can I fix it and get control of my listings?

Case id: 14567708701

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12 replies
Tags:Detail page, Listings
10
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user profile
Seller_We0BCeG68AxJj

Amazon rewote my title and I cant change it back

Amazon rewrote my title to some type of AI title that is gibberish. Wrong year, wrong dimensions.

I am the only brand owner and only seller of this listing.

I cant change the title back to what I want.

After multiple tickets, I was told that my title would be changed in 72 hours.

Despite this the titles are still wrong.

Why is Amazon editing my titles without my permission? How can I fix it and get control of my listings?

Case id: 14567708701

Tags:Detail page, Listings
10
179 views
12 replies
Reply
12 replies
user profile
Seller_nnqcPtvRa45aE

Have you received a response or resolution for this yet? I am having the exact same issue. They told me it would take 1-3 days, but it has been 6 days now with no resolution.

10
user profile
Glenn_Amazon

Hi there @Seller_We0BCeG68AxJj,

Thank you for your patience. I've reviewed your Case and your ASINs which have had updated titles. At this time this case is with the correct technical team to review and contest these titles. Please continue to work with Seller Support via this case. If this case closes without resolution please feel free to reach out to me again and I can see what escalation options exist. Thank you for your understanding.

-Glenn

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user profile
Seller_We0BCeG68AxJj

Amazon rewote my title and I cant change it back

Amazon rewrote my title to some type of AI title that is gibberish. Wrong year, wrong dimensions.

I am the only brand owner and only seller of this listing.

I cant change the title back to what I want.

After multiple tickets, I was told that my title would be changed in 72 hours.

Despite this the titles are still wrong.

Why is Amazon editing my titles without my permission? How can I fix it and get control of my listings?

Case id: 14567708701

179 views
12 replies
Tags:Detail page, Listings
10
Reply
user profile
Seller_We0BCeG68AxJj

Amazon rewote my title and I cant change it back

Amazon rewrote my title to some type of AI title that is gibberish. Wrong year, wrong dimensions.

I am the only brand owner and only seller of this listing.

I cant change the title back to what I want.

After multiple tickets, I was told that my title would be changed in 72 hours.

Despite this the titles are still wrong.

Why is Amazon editing my titles without my permission? How can I fix it and get control of my listings?

Case id: 14567708701

Tags:Detail page, Listings
10
179 views
12 replies
Reply
user profile

Amazon rewote my title and I cant change it back

by Seller_We0BCeG68AxJj

Amazon rewrote my title to some type of AI title that is gibberish. Wrong year, wrong dimensions.

I am the only brand owner and only seller of this listing.

I cant change the title back to what I want.

After multiple tickets, I was told that my title would be changed in 72 hours.

Despite this the titles are still wrong.

Why is Amazon editing my titles without my permission? How can I fix it and get control of my listings?

Case id: 14567708701

Tags:Detail page, Listings
10
179 views
12 replies
Reply
12 replies
12 replies
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user profile
Seller_nnqcPtvRa45aE

Have you received a response or resolution for this yet? I am having the exact same issue. They told me it would take 1-3 days, but it has been 6 days now with no resolution.

10
user profile
Glenn_Amazon

Hi there @Seller_We0BCeG68AxJj,

Thank you for your patience. I've reviewed your Case and your ASINs which have had updated titles. At this time this case is with the correct technical team to review and contest these titles. Please continue to work with Seller Support via this case. If this case closes without resolution please feel free to reach out to me again and I can see what escalation options exist. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity
user profile
Seller_nnqcPtvRa45aE

Have you received a response or resolution for this yet? I am having the exact same issue. They told me it would take 1-3 days, but it has been 6 days now with no resolution.

10
user profile
Seller_nnqcPtvRa45aE

Have you received a response or resolution for this yet? I am having the exact same issue. They told me it would take 1-3 days, but it has been 6 days now with no resolution.

10
Reply
user profile
Glenn_Amazon

Hi there @Seller_We0BCeG68AxJj,

Thank you for your patience. I've reviewed your Case and your ASINs which have had updated titles. At this time this case is with the correct technical team to review and contest these titles. Please continue to work with Seller Support via this case. If this case closes without resolution please feel free to reach out to me again and I can see what escalation options exist. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_We0BCeG68AxJj,

Thank you for your patience. I've reviewed your Case and your ASINs which have had updated titles. At this time this case is with the correct technical team to review and contest these titles. Please continue to work with Seller Support via this case. If this case closes without resolution please feel free to reach out to me again and I can see what escalation options exist. Thank you for your understanding.

-Glenn

00
Reply
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