Watch Your Advertising Charges!
After creating two seller support cases starting Feb. 1, 2026, to identify three (3) charges made on my bank account, seller support agents reported they could not find or identify these amounts in my seller account. In the meantime, I disputed these charges with the bank. On May 9, 2026, I created a promotion but was denied due to "unpaid charges" - I was livid because I sell pet products and "Pet Month" was coming up. I created another case and on May 28, 2026, after 117 days, I was sent 3 statements covering these amounts. No apologies from Advertising support. Hope you don't have to experience this.
Watch Your Advertising Charges!
After creating two seller support cases starting Feb. 1, 2026, to identify three (3) charges made on my bank account, seller support agents reported they could not find or identify these amounts in my seller account. In the meantime, I disputed these charges with the bank. On May 9, 2026, I created a promotion but was denied due to "unpaid charges" - I was livid because I sell pet products and "Pet Month" was coming up. I created another case and on May 28, 2026, after 117 days, I was sent 3 statements covering these amounts. No apologies from Advertising support. Hope you don't have to experience this.