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I want to close my Account
discussion.i want to close my seller account
When I tried to do so in my account settings it's redirecting me to error page.
I don't want to pay amazon
As amazon told me to try the seller account n you can close any time but now I m unable to close my accoun
3 replies
Seller_OvL8C4BJWiuS9
Is your account deactivated? If so, you cannot close.
Seller_nRFmxiQg4EGrw
Then first thing you should do is downgrade to the Individual plan. Then there are no charges unless you make a sale.
As for closing the account, it must be in good standing; and it must be at least 90 days since your last order was delivered. If you've sold anything since late Feb., you need to wait. If your account is suspended or has any active complaints you must resolve those.
If neither of those things are a factor, and you still cannot close your account, you will need to open a case. But once you have downgraded, it's no big deal to just walk away.
Atlas_Amazon
Hello @Seller_jwszcsdaO4DOz
Thank you for the information provided regarding wanting to close your account. As mentioned by @Seller_OvL8C4BJWiuS9 and @Seller_nRFmxiQg4EGrw, the account can only be closed if it is currently in a good standing. What kind of status is your account in currently? Has our team made any requests for information or details regarding your account?
Additionally, it is recommended to ensure that you are on the individual selling plan if you are not wanting to pay the monthly fee. You should be able to adjust this through the account settings located in the top right corner of seller central.
Please continue to refer to this thread with any future questions or updates regarding this situation.
Best,
Atlas
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