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Read onlyHello. I have had a significant negative balance (about +$2k) on my North American account for almost a year. As a result, access to my account has been blocked. Now i am thinking about settling this balance and regaining full access to my seller account. However, i am concerned that access might not still be granted even if i settle the negative balance. My concern is that they might ban me permanently after i have settled the negative balance. Has any one had this issue before? Could they ban me permanently after i must have settled the negative balance? i need ideas from you guys. Thanks.
Hello @Seller_MVKlnJXUTVE2L,
Thank you for posting your concerns with your account.
Regarding your situation, if your original deactivation notice was only associated to the concern of an negative balance, than the repayment would result in the reactivation of the account. Prior to this balance related issues did you experience any policy related violations or deactivation that would cause the account to continue being deactivated after repayment?
If as mentioned this is only related to the negative balance, I would advise following the original notice to initiate repayment. If you need additional methods of repayment, you can see our available repayment options for more guidance.
If you experience any delays in reactivation after repayment, you are welcome to follow up here so I can ensure the appropriate teams are involved with reviewing the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.