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I want to close my Amazon account, I opened a case but no one replied.
I don't want to continue running Amazon due to my personal health, and I desperately want to close my Amazon account; I have some questions about the close dates . I opened a case in the help center, but a week passed and no one from the seller support team got back to me.
Can you help me?
Case ID： 15804183821
10 replies
Seller_LImVvUWeyiCfQ
Here's the link outlining the process:
Note that only accounts in good standing may be closed. If your account is deactivated due to a policy violation, you'll need to resolve that first.
Seller_nRFmxiQg4EGrw
To close an account, it must be in good standing; no outstanding violations or complaints.
You must have removed all inventory from FBA.
You must wait at least 90 days after your last order was delivered.
Meanwhile, downgrade your account to individual, and remove any FBA inventory if applicable. Close and delete all of your listings.
At that point, whether your account is fully "Closed" or not is mostly moot; as you won't be paying anything or doing any business.
Seller_UOTUfkG8RUWFo
@Nikki_Amazon
Hi, My Case ID： 15804183821,It almost 2 weeks have passed and no reply from the seller support team.
Could you help me ?
Thanks!
Nano_Amazon
Hello @Seller_UOTUfkG8RUWFo
Thanks for reaching out to Amazon Forums. In addition to following the steps previously indicated by other members of the community regarding the requirements for closing the account, in case you meet the criteria and you still have issues, I recommend opening another case with ourSeller Support team since I see that the case you mention is linked to disbursements.
Let me know if you need further assistance.
Best,
Nano
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