Amazon does not want to reimburse for the damaged item which was caused by Amazon Warehouse.
by Seller_VKrEjkTE8NaFP
We believe our item was incorrectly classified as Customer Damaged or Defective, and that the damage had been caused by the Amazon's warehouse based on the actual condition of the product returned to us. We provided images but our request was denied.
Tags: FBA, Fulfillment, Fulfillment center
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Seller_4zBzdtgCyS9EI
In reply to: Seller_VKrEjkTE8NaFP's post
Seller_VKrEjkTE8NaFP
incorrectly classified as Customer Damaged or Defective
Nothing new. No way to fight it....
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Dominic_Amazon
In reply to: Seller_VKrEjkTE8NaFP's post
Hi @Seller_VKrEjkTE8NaFP,
Dominic from Amazon here, happy to try to help. Did you submit a case ID for this? If so can you please provide me with that?
Best,
Dominic
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