AWD not worth it - lost 8.4% of total shipment and no recourse.

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_m4wfMvUGXYUUv

AWD not worth it - lost 8.4% of total shipment and no recourse.

I was excited to try the AWD feature for inventory management, but it was a terrible decision. I shipped 95 boxes of units to AWD (21 units in each box), with proof from my shipper all 95 boxes were delivered. AWD only "located" 87 boxes, which means they lost 8 of 95 boxes, or 8.42% of the total shipment.

Just a guess, but very few businesses will turn a profit if 8.4% of their shipment to AWD goes missing. FBA inventory losses are bad, but at least there is a mechanism for potential reimbursement. I have learned that is not so with AWD shipments. And it took quite a while to tell me nothing would be done.

For me, the downsides far outweigh any benefit of AWD.

Reference Shipment ID: STAR-RWEC3SYMVXCZM

73 views
1 reply
Tags:Inventory
00
Reply
1 reply
user profile
KJ_Amazon

Thank you for sharing your feedback and that experience.

Can you please share a recent Case ID so our AWD partner team can review the details and determine if any next steps are still available for that dispute?

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_kIukTwdhvntAp
replied
user profile
Seller_dnxnrsZIeTNo3
replied
user profile
Seller_XjolGGpui9INo
replied