Restricted Product Violation
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Seller_F2UyCSWfeQFS2

Restricted Product Violation

I received a restricted product violation for a product that I do not sell anymore and for which the ASIN has been deleted. I have provided all of the information requested and the response I received was that I need to add pictures of the product ingredients to the Description Page. I can not do that because the ASIN has been deleted from Amazon. Any ideas how I can resolve. The product does not include the ingredient that Amazon claimed when throwing the flag.

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Tags:Account Health, Seller Support
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Emet_Amazon

Hello @Seller_F2UyCSWfeQFS2,

Thank you for posting your concerns with a restricted product identification.

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Seller_F2UyCSWfeQFS2
I received a restricted product violation for a product that I do not sell anymore and for which the ASIN has been deleted. I have provided all of the information requested and the response I received was that I need to add pictures of the product ingredients to the Description Page. I can not do that because the ASIN has been deleted from Amazon. Any ideas how I can resolve. The product does not include the ingredient that Amazon claimed when throwing the flag.
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As we do have very limited information on your situation or access to your account, I would ask that you post your ASIN and related case ID so I can look further into the situation. This will allow me to offer guidance or ensure the appropriate teams are involved.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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