Two of our ASIN's have had the brand hijacked by Soikoi. My complaint was denied and stated I do not have authorization to sell this brand. Of course I don't! This product has nothing to do with the Soikoi brand. You can see clearly on the product that our name (Rieker Inc.) is what is listed on the product. We have been in business for over 100 years and manufacture our products ourselves.

Can someone with Amazon please help? I keep getting directed to brand registry which is all automated and cannot get in touch with a customer service rep that can help.

ASIN affected: B079S1RHJX & B079SXSH7P

good afternoon @Seller_GEZPMc4CeQfh6 our listing ASIN: B0055S7DJS has been hijacked by SoiKoi. i have seen in the forums that you have been able to help other brand with this issue, can you help restore the listing to our controll? right now we can't edit the listing without "approval" form soikoi which is infuriating.

Thanks!

Hi @Seller_l7Jtck9jxnEA0 @Seller_PIHyltK09pbl3 @Seller_dnxnrsZIeTNo3 @Seller_RSwABJNHpHnEZ @Seller_t9kvdr2yixQej

I don't really know where else to turn.

The main issue is that we have been authorized and we were selling The Mattel brand Fisher Price for around 4 years. We were even authorized to create listings this year. We then got removed about a month ago which is really strange. Even more so that we were starting to compete with some of Amazon's prices. Now we are in-active and can't sell Fisher Price and we are not allowed to re-apply as Amazon are not accepting new applications. There are around 30 listings that we have been blocked from and to top it all off we are coming up to the busiest time of year. I have opened numerous cases and spoken to numerous amazon representatives that can only give the answer that we have to wait for applications to re-open even though we have been selling this brand for 4 years. I even have a representative send me an email that states it has nothing to do with our account so is it just random that you get blocked.

Do Amazon think that no one plans for this time of year. We have thousands and thousands of dollars worth of stock ready for this time of year and Amazon block you for absolutely no reason.

We have also been selling Mattel Brands like Fisher-Price, Barbie, aster of the universe Hot wheels etc and some are blocked and some are not even though they are all manufactured by Mattel, what a mess. We have an account with Mattel and have sent over all the information needed.

I would really like some clarity on this.

Thanks

Freshnewlooks