Getting auto denied for ungating pyrex
I have provided 3 seperate invoices and even included pictures of the product and proof of payment yet im getting auto denied with no explanation I even had a support member review my invoice and he confirmed it had all the information. Any advice on how to get a real person to review the application instead of this automated bot
18 replies
Seller_jaRw5HN7Gtr4B
Case ID is ID 15383151051 @Danny_Amazon@Topher_Amazon@Glenn_Amazon
Seller_0rXAME9V4LQSx
Do you have invoices or receipts? Do you have a written Letter of Authorization from Pyrex allowing you to sell on amazon specifically?
Seller_OvL8C4BJWiuS9
You most likely need authorization directly from Pyrex.
Seller_EkbLZUYSpmJEy
If the site you are referring to is the Corelle site (which comes up first in a Google search of Pyrex), then you were not buying from a distributor but instead from an online retail site. Your "invoice" would not be an invoice but rather an online retail receipt. Amazon would not accept that receipt as an invoice for the product.
You would need to source your product from an authorized distributor and get a LOA from Pyrex to sell their product on online platforms like Amazon.
In addition, this info could be part of the issue ...
