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Section 3 deactivation / Failed video verification
Good day to anyone reading this. I been deactivated under section 3 All of my submissions appeal are been denied by the review teams, because it seems like i fail my video verification interview, However if i keep submitting documents Account health says that i will keep getting denied. I ask them how can i request another video verification interview and they have no answer, Anyone know how can i get someone to sign me up for a new video verification call ?
3 replies
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Emet_Amazon
Hello @Seller_UFdFCwXSxSpHX,
Thank you for posting about your account and failed video verification call.
The first thing I would like to address is regarding the request for a new video verification call. These are typically final decisions when made. You are welcome to provide additional information to dispute their decision, however if our review team does not receive more compelling evidence, they will not schedule a new video call. These can only be scheduled after verifying the requested documents at this time.
Surrounding the section 3 policy, what did you original deactivation notice state was the concern and why the account was deactivated? Can you provide your notice here?
Most videos calls will include a verification of you, or your business, some situations can even include a more in-depth look into your supply chain if this is associated with a concern of authenticity or intellectual properties. Once we have more information on your situation we can provide more guidance or next steps.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
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