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my account is not activated
Hello, my account has been disabled due to authentication. I made my defense to Amazon and sent it by e-mail. The documents were reviewed and I received an email stating that my account was activated. Additionally, a case has been opened and it states that my account has been activated. It's been 25 hours and my account still hasn't been activated.
6 replies
Seller_pdQ04Dc05MwqQ
LÜTFEN YENİ SATICIYIM BU KONUDA BANA YARDIM EDEBİLECEK OLAN VAR MI
LeviDylan_Amazon
Hello @Seller_pdQ04Dc05MwqQ,
Thank you for posting on the Forums.
I see that after receiving an email that your account has been reinstated, your account remains deactivated and you have questions about your next steps to get this resolved.
Can you share the most recent performance notification you have received after the notification that your account was reactivated? When sharing notifications, please ensure that your personal information has been removed first. Could you also share the Case log ID here so we can take a look?
I look forward to learning more and guiding you further. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hey there @Seller_pdQ04Dc05MwqQ,
I will be closing this thread as well, due to multiple threads on the same topic. Please refer to the post found here for more guidance on this.
Wishing you the best,
LeviDylan
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