Although Amazon.com and most sellers on Amazon’s storefront offer returns for items within 30 days of receipt of shipment, some items sold on Amazon cannot be returned for safety or logistical reason. Here is a list of non-returnable items:

1. Hazardous Materials:

• Items classified as hazardous materials.
• Items that use flammable liquids or gases.

2. Devices:

• Computer laptops, desktops, and Kindles more than 30 days after delivery.

3. Digital

• Downloadable software products.
• Open software.
• Online subscriptions after you accessed them.

4. Cards

• Gift cards (except as required by law).
• Prepaid game cards (e.g. World of Warcraft, Xbox 360 Live, Wii Points).

5. Amazon Bulk Liquidations Store

• Items purchased through Amazon Bulk Liquidations Store are final sale and not returnable.

6. Others

• Any product missing the serial number or UPC.
• Amazon Fresh and Grocery Products.
• Items with special shipping restrictions.
• Live insects.
• Some jewelry orders.
• Some health and personal care orders.
• Customized products.

Check out our Return Policies for more information on the types of items that cannot be returned by customers.