Developer Profile Updates tooks longer than usual?
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Seller_2uH5NIh2TfAX3

Developer Profile Updates tooks longer than usual?

Hi,

The developer profile updates approvals were usually taking a few hours after submit. But this time, I'm waiting for 4 days but no response. Is it because that new developer portal migration? I didn't migrate to it yet (I'll do it later).

Case id: 17415965021

Thanks

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Tags:Policy, Registration, Seller Central
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Seller_i6S8knzW6zU6Z
In reply to: Seller_2uH5NIh2TfAX3's post

Hi @Seller_2uH5NIh2TfAX3,

I went through the developer portal migration a few weeks ago. In my case, it took Amazon about 2-3 hours to process the migration. I haven't needed to make any code adjustments afterward.

While I can't say this explains the delay in your profile update approvals, completing the migration might help you rule out that as a potential cause.

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Seller_2uH5NIh2TfAX3
In reply to: Seller_2uH5NIh2TfAX3's post

Still no change :( any mod help? @Glenn_Amazon @Cooper_Amazon @Micah_Amazon

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Connor_Amazon
In reply to: Seller_2uH5NIh2TfAX3's post

Hi @Seller_2uH5NIh2TfAX3

I do see that our partner team is working on the profile update via the case 17415965021 you mentioned above.

Please continue to monitor the case log for further updates. I will be here to assist once the case is resolved if you still need assistance.

-Connor

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