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account suspension and video call verification for reactivation
my account is deactivated and i was directed a video call verification. but there is no link provided in performance notification to schedule a video call.
need help what to do?
1 reply
Levi_Dylan_Amazon
Hello @Seller_gwtvD51rWpkPH,
Thank you for posting concerns with your account here on the forums.
I see that you have been asked to complete a video verification call and you are concerned that there was not a link provided to schedule a time. I understand that not having a clear path to get this addressed can be confusing so I would like to learn more and offer assistance during this process.
So that I can understand all the details and provide the best support, I will need more information. Can you please post the notification you are referring to here in this thread? I will also need a case ID from your account. Once I receive this information, I will be able to work with the appropriate teams to lean what may have gone wrong and what is required to get this resolved.
I look forward to your response. The forums community and i are here to support you.
Wishing you the best,
LeviDylan
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