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Seller_z0yu129sVnKKP
Why Amazon Auto-authorized when it'a past return window???
Why Amazon Auto-authorized when it'a past return window?? Shipped on time and arrived on time. Deliveried on Feb18 and retun requested on today March 24
Tags:Account users, Seller Support
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Seller_OvL8C4BJWiuS9
Because it's Amazon, but authorized does not mean you have to authorize it.
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KJ_Amazon
@Seller_z0yu129sVnKKP Thanks for that question about the return policy and window.
Manage seller-fulfilled returns
- Amazon's returns policy allows most items to be returned for a refund or replacement within 30 days of the estimated delivery date.
- After you authorize a return request, the buyer has 15 days after the return window closes, allowing for transit time, to return an item.
The return window and 15-day transit time are both based on the estimated delivery date and are not affected by the actual delivery date.
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