Transit times are INCORRECT. Moderator help PLEASE
I keep getting hung up on when transferred to a Supervisor. I printed 2 labels today (probably more) that the delivery/transit time is WRONG. I am shipping on time and buy shipping has delivery as April 10 BUT if you type in my info and the customers info in the USPS website, the delivery date is April 11th. Buy shipping is absolutely incorrect. Not my first post about this.
I can provide order numbers and buy shipping tracking numbers if you need. My OTDR has plummeted since Amazon's Buy Shipping does not match the actual delivery dates that USPS provides. Can we fix these inconsistent delivery dates to reflect what USPS has, please?!!
12 replies
KJ_Amazon
Thank you for checking in about Buy Shipping and delivery promises.
Our partner teams work with carriers to monitor shipping service performance and provide accurate delivery estimates to sellers and buyers. Our team recently adjusted USPS transit time calculations, including longer delivery times for USPS Ground Advantage shipments.
KJ_Amazon
Seller_Sram36TnVt73c
I'm confused why nobody has told you that you need to have SSA and AHT enabled in your templates and general shipping settings to protect your OTDR metric.
