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Read onlyOur shipping template was set up to include Hawaii, Alaska, and Puerto Rico but whoever set it up made the shipping fees excessive to discourage orders from these areas since its so expensive to ship. We are getting emails from amazon saying that our template is violating the marketplace fair pricing policy.
My first question- can I just remove the Hawaii, Alaska and Puerto Rico regions from the shipping template and that will not allow our listings to be buyable in those areas?
My second question- for the skus that are disabled due to the pricing policy, are these skus only disabled for the regions that shipping is too high?
Thanks to all who can offer insight, I am not getting a straight answer from cases.
"My first question- can I just remove the Hawaii, Alaska and Puerto Rico regions from the shipping template "
You can answer this yourself -- just try it and see.
If you make changes that are not allowed you cannot save it.
You can set different transit times for those areas.
Hello @J_J_Dog_Supplies
Are you looking to completely block shipments from those locations, or just set shipping rates that fall within the fair-pricing policy?