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You currently have limited access to Amazon selling services--Need help!
Hello,
I hope this message finds you well. I am writing to bring your attention to an issue I have been experiencing that our account has been deactivated. I consistently receive the error message, "You currently have limited access to Amazon selling services". We want to submit documents to complete the re-verification. However we can not find an entrance to submit the information. We tried to contact Seller Support. However I have not received any resolution or feedback. Everytime we only received a reply: This email address is not the correct channel to submit an appeal.
Your prompt attention to this issue would be greatly appreciated, as it is affecting my ability to conduct business on the platform. I am eager to continue using Amazon's services and would like to ensure the smooth operation of my account.
Thank you for your understanding and assistance in advance.
Sincerely
4 replies
Emet_Amazon
Hello @Seller_RpiA1A62xm0V0,
Thank you for reaching out and sharing your verification experience.
I appreciate all the information and screenshot details provided to explain the situation. I have gone ahead and reached out to the appropriate teams involved with these processes and have been advised the current situation is pending review. They provided a case ID: 16776373871. I would continue to monitor that case for further progress and communication.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_RpiA1A62xm0V0,
Thank you for reaching back out with your information.
I appreciate you following up to clarify the situation I see the response you had received on case: 16776373871 advising on issues with the abnormality list. As you are now confirming the re-submission of your documents and verification that you are no longer on this list. After looking over your case and information provided I see that you most recently submitted your information on case: 16953772121. This case has been moved to the appropriate teams for additional review. I would again advise monitoring this case for follow up communication, or request for any additional information.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
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