FBA Export Eligible - showing Out of Stock in certain countries
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Seller_qa3MLXXerV1Ap

FBA Export Eligible - showing Out of Stock in certain countries

Hi - my product is eligible for FBA Export and was selling in certain countries. When I sent more inventory to FBA US the product is showing as "Currently Unavailable" in the countries where I had previous customers/orders. Now, the customer are reaching out to me through other channels (webpage/Etsy etc) asking for product availability via Amazon.

I noticed that the product is for sale in certain countries outside US like China, UAE, Canada, Australia, New Zealand, Singapore. It's not for sale in countries where I had previous sales through Amazon FBA Export, e.g Mexico, Colombia, Kuwait, Israel, Palestine, Monaco, Iceland, United Kingdom.

So far, I haven't received an adequate answer, and really want to get this issue solved since the advertising spent has been mostly in the countries where it's showing out of stock, and my sales have dropped.

Case ID: ID 15070940291

ASIN: B0CNS88N54

Really appreciate if someone can help me with this.

Thanks!

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11 replies
Tags:FBA, Shipping
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11 replies
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Seller_qa3MLXXerV1Ap

Still looking for a resolution here since two weeks. Can someone please help - or help escalate the issue to the right team - FBA Export team I assume?

Thanks!

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