Recently, we reviewed our returns and discovered that we had been enrolled in Customer Service by Amazon (CSBA). We noticed that some customers were initiating returns but never returning the items to our location. Upon further investigation, we found that Amazon had been issuing refunds for these orders without our approval.
Now, we are beyond the 60-day window to file a SAFE-T claim, and we urgently need your assistance to resolve this matter. We have a significant number of affected orders. What can we do at this point to address this situation?
@Bryce_Amazon
@Seller_r9aeuoNgHzEWk
We are closing this thread. You have violated the Seller Forum Community Guidelines. You have spammed the forums and you have done so by making 11 duplicate posts about the same issue. We are closing 10 of the 11 threads, leaving one open. Anyone who wants to participate in the discussion may do so from the link below.
Please comply with the Community Guidelines going forward.
Susan
Recently, we reviewed our returns and discovered that we had been enrolled in Customer Service by Amazon (CSBA). We noticed that some customers were initiating returns but never returning the items to our location. Upon further investigation, we found that Amazon had been issuing refunds for these orders without our approval.
Now, we are beyond the 60-day window to file a SAFE-T claim, and we urgently need your assistance to resolve this matter. We have a significant number of affected orders. What can we do at this point to address this situation?
@Bryce_Amazon
Recently, we reviewed our returns and discovered that we had been enrolled in Customer Service by Amazon (CSBA). We noticed that some customers were initiating returns but never returning the items to our location. Upon further investigation, we found that Amazon had been issuing refunds for these orders without our approval.
Now, we are beyond the 60-day window to file a SAFE-T claim, and we urgently need your assistance to resolve this matter. We have a significant number of affected orders. What can we do at this point to address this situation?
@Bryce_Amazon
@Seller_r9aeuoNgHzEWk
We are closing this thread. You have violated the Seller Forum Community Guidelines. You have spammed the forums and you have done so by making 11 duplicate posts about the same issue. We are closing 10 of the 11 threads, leaving one open. Anyone who wants to participate in the discussion may do so from the link below.
Please comply with the Community Guidelines going forward.
Susan
@Seller_r9aeuoNgHzEWk
We are closing this thread. You have violated the Seller Forum Community Guidelines. You have spammed the forums and you have done so by making 11 duplicate posts about the same issue. We are closing 10 of the 11 threads, leaving one open. Anyone who wants to participate in the discussion may do so from the link below.
Please comply with the Community Guidelines going forward.
Susan
@Seller_r9aeuoNgHzEWk
We are closing this thread. You have violated the Seller Forum Community Guidelines. You have spammed the forums and you have done so by making 11 duplicate posts about the same issue. We are closing 10 of the 11 threads, leaving one open. Anyone who wants to participate in the discussion may do so from the link below.
Please comply with the Community Guidelines going forward.
Susan