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Seller_OeLXmJzqHDsZX

How to open a case with Amazon

How to open a case with Amazon, I have tried the help section with not results and need to open a case or in some way connect with Amazon. I personally think this is a very poor customer service to have to jump through all these hoops and get not solution.

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Seller_bWU6w5XvXmIfs

If you would like to contact the regular Seller Support either by e-mail or phone (which is only available for sellers with the professional selling plan), follow this helpful link:

https://sellercentral.amazon.com/cu/contact-us?categoryId=30002&typeId=30005

Once you are on the “Contact us” page, select the appropriate option from the menu on the left side:

40
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Seller_BEQjbFnWz7BBj

I don’t see these pages that allow me to contact support!

10
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Seller_G3KyMqz2wA1Nx
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Seller_G3KyMqz2wA1Nx

I clicked on the link to get directly into “Contact us” and the same thing happens. For two seconds the page you refer to comes up and then is replaced by that same page, one side a big Contact Us, and on the other side that box that says Tell us how we can help you. No matter what help link or what contact us or support link I click on, there is that same page: one side a big Contact Us, and on the other side that box that says Tell us how we can help you.

So there is no way to follow your instructions since I cannot get on that page. Surely, surely I’m not the only one experiencing this.
[/quote]

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Seller_OeLXmJzqHDsZX

How to open a case with Amazon

How to open a case with Amazon, I have tried the help section with not results and need to open a case or in some way connect with Amazon. I personally think this is a very poor customer service to have to jump through all these hoops and get not solution.

6K views
11 replies
200
Reply
user profile

How to open a case with Amazon

by Seller_OeLXmJzqHDsZX

How to open a case with Amazon, I have tried the help section with not results and need to open a case or in some way connect with Amazon. I personally think this is a very poor customer service to have to jump through all these hoops and get not solution.

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Seller_bWU6w5XvXmIfs

If you would like to contact the regular Seller Support either by e-mail or phone (which is only available for sellers with the professional selling plan), follow this helpful link:

https://sellercentral.amazon.com/cu/contact-us?categoryId=30002&typeId=30005

Once you are on the “Contact us” page, select the appropriate option from the menu on the left side:

40
user profile
Seller_BEQjbFnWz7BBj

I don’t see these pages that allow me to contact support!

10
user profile
Seller_G3KyMqz2wA1Nx
This post has been deleted
00
user profile
Seller_G3KyMqz2wA1Nx

I clicked on the link to get directly into “Contact us” and the same thing happens. For two seconds the page you refer to comes up and then is replaced by that same page, one side a big Contact Us, and on the other side that box that says Tell us how we can help you. No matter what help link or what contact us or support link I click on, there is that same page: one side a big Contact Us, and on the other side that box that says Tell us how we can help you.

So there is no way to follow your instructions since I cannot get on that page. Surely, surely I’m not the only one experiencing this.
[/quote]

20
There are no more posts to display
user profile
Seller_bWU6w5XvXmIfs

If you would like to contact the regular Seller Support either by e-mail or phone (which is only available for sellers with the professional selling plan), follow this helpful link:

https://sellercentral.amazon.com/cu/contact-us?categoryId=30002&typeId=30005

Once you are on the “Contact us” page, select the appropriate option from the menu on the left side:

40
user profile
Seller_bWU6w5XvXmIfs

If you would like to contact the regular Seller Support either by e-mail or phone (which is only available for sellers with the professional selling plan), follow this helpful link:

https://sellercentral.amazon.com/cu/contact-us?categoryId=30002&typeId=30005

Once you are on the “Contact us” page, select the appropriate option from the menu on the left side:

40
Reply
user profile
Seller_BEQjbFnWz7BBj

I don’t see these pages that allow me to contact support!

10
user profile
Seller_BEQjbFnWz7BBj

I don’t see these pages that allow me to contact support!

10
Reply
user profile
Seller_G3KyMqz2wA1Nx
This post has been deleted
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Seller_G3KyMqz2wA1Nx
This post has been deleted
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Seller_G3KyMqz2wA1Nx

I clicked on the link to get directly into “Contact us” and the same thing happens. For two seconds the page you refer to comes up and then is replaced by that same page, one side a big Contact Us, and on the other side that box that says Tell us how we can help you. No matter what help link or what contact us or support link I click on, there is that same page: one side a big Contact Us, and on the other side that box that says Tell us how we can help you.

So there is no way to follow your instructions since I cannot get on that page. Surely, surely I’m not the only one experiencing this.
[/quote]

20
user profile
Seller_G3KyMqz2wA1Nx

I clicked on the link to get directly into “Contact us” and the same thing happens. For two seconds the page you refer to comes up and then is replaced by that same page, one side a big Contact Us, and on the other side that box that says Tell us how we can help you. No matter what help link or what contact us or support link I click on, there is that same page: one side a big Contact Us, and on the other side that box that says Tell us how we can help you.

So there is no way to follow your instructions since I cannot get on that page. Surely, surely I’m not the only one experiencing this.
[/quote]

20
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