I recently opened a single-member US LLC to manage my Amazon US business. When trying to update this information in my tax interview, here is what happens:
1- Per Amazon instructions, I am forced to select my registration as an "Individual" because the LLC is single-member and therefore a disregarded entity. I am not able to choose "Business".
2- When selecting "Individual", I have to answer whether I am a US citizen or not. I am not. A disregarded entity such as a single-member LLC is also not considered a US person, but could be a US entity. The form does not lead to a way of me informing this.
3- When selecting that I am not, it will not ask for my US LCC info, only my own. And I can only use my home country's address and mailing info. Due to this, I cannot edit my country in the business information area in the legal entity section.
4- I have already tried answering by saying not a citizen and adding my US business info as my mailing address. It created a verification step which was denied even though I shared my business documentation with the US address on it.
5- I have already tried saying yes to being a citizen as a test to see where it would take me and by doing this was able to add my LLC's EIN and address, but it was also denied.
6- The W8 form says the following things to be taken into account:
- Do NOT use this form if: You are a beneficial owner claiming that income is effectively connected with the conduct of trade or business within the United States (other than personal services).
It says form W-8ECI should be used intead. Amazon gives no path that leads to this form instead.
7- The simple W8 form has been approved, but now I cannot change my legal entity's information to use my LLC's data which I need to be linked to this account for insurance and other purposes.
Please @CR_Amazon@Connor_Amazon @Micah_Amazon @Emet_Amazon can you help me? I have opened more than one ticket on the subject. The most recent being ID17509757591. What I need solved is:
- In this specific case of a single-member LLC owned by a foreigner, is W8 the appropriate Tax form? Shouldn't it somehow lead to W-8ECI instead?
- Mainly, I need to change the country, address and EIN of my business in legal entity to match my LLC and currently cannot do it as the country change is blocked.
I appreciate the assistance. Generally support is giving me AI answers that are not being helpful and are not solving this issue.
Do you READ also the forum or just come here for questions? We have now daily several identic questions.
And no, it's NOT possible to change "Legal Entity" and country in your actual account. That is equal to transfering an account from ONE entity to ANOTHER and this is not allowed.
You have to properly (do a research about this!) close your actual account and then create a new seller account with your new credentials and a new email address.
Btw. as "Single Member LLC" you are not a Business but an Individual.
And answering your first question, yes, I read the forums. This is literally the first time I ever asked a question directly here.
https://sellercentral.amazon.com/seller-forums/discussions/t/ee430297-1eeb-4b98-ac4b-4a526526684a
https://sellercentral.amazon.com/seller-forums/discussions/t/31528a65-8889-436d-9d4e-ce1c7e03dd2a
https://sellercentral.amazon.com/seller-forums/discussions/t/b8c4991c-bb62-47d5-a002-e52e3f3a745a
https://sellercentral.amazon.com/seller-forums/discussions/t/9ae934ee-45d1-4035-a397-b13deab3b851
These are some threads. But you will see that NEVER a mod gave a clear answer.
Interesting point. They really never do answer! Do you know which policy I can read to understand these limitations? You have this knowledge for having gone through it before?
Thanks, Brigitte!
The fact that "Legal Entity" can not be changed can't be found in any policy. BUT you can find that "Transfering an account" is not allowed. And changing from Jack White from Brazil to White LLC in USA IS INDEED transferring an account. There is also one exeption: the Legal Entity can be modified from a private name to a Single Member LLC established in the same country because fiscally it's the same thing.
Do you know if/believe that a legal entity can be modified from a single member LLC to a partnership LLC in the same country?
No, that's not the same at all taxwise and legally. That will also be considered as "transfering an account".
BUT - closing an actual and creating a new account is not SO hard. It just needs a waiting time of 90 days, that's ennoying. But afterwards you can list all your ASINS in your new account without loosing ratings and reviews. Of course you loose "seller feedback". But what customer goes look at seller feedback?
Hello, I am facing the same problem, Seller support reply and closed my case with an answer unrelated to my question, this is so sad... Please if you solve this issue, post it so I know how to solve it, if I solve it first, I will let you know, thank you!