Customer Personalizations

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Seller_1P9VDeIqD3LLN

Customer Personalizations

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

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Tags:Buyer product questions, Customer, Negative reviews
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Joey_Amazon

Hey @Seller_1P9VDeIqD3LLN,

Thanks for sharing this with our Handmade community

Do you mind sharing the Order ID ? Let me review and determine if there is anything I can do on my end to assist you with this case.

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Seller_bEd2UAB3sHnfy

This keeps happening all the time—after placing an order, they send a message asking, What name did I enter in the personalization?

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