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Unable to send/replenish inventory
Hey, for the past week, I had this issue where I would try to send/replenish inventory, and a message would pop up saying "Shipment creation has been temporarily deactivated" I've checked my accounts health multiple times and everything looks good and healthy. I don't understand why this occurred out of nowhere. Ive even opened a case about it to amazon but no recent update. any help?
1 reply
Atlas_Amazon
Hello @Seller_GYUYlfdiwGLHN
Thank you for the information provided regarding the issue that is occurring with your inventory. I understand that you are unable to go through and create shipments for your inventory. This will happen when there are concerns relating to the inventory that has been in the account. You mention having checked your account health page, have you verified if any messaging has been received as a performance notification?
We would advise on reviewing the information throughout the account to determine where the concern is originating from. Additionally, you mention having opened a case, we encourage you to provide this information so that we may further review.
Please continue to refer to this thread with any future questions or updates on this situation.
Best,
Atlas
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