AMAZON HAS BEEN STEALING OR LOSING ITEMS
This is ridiculous sent in 23 items in one box. Guess what amazon claims I sent an empty box with all 23 items missing LOL. I have been selling the item for awhile why on in earth would i send an empty box? And there is more they want me to prove that I bought the items in the first place. Like come on what difference would that make in locating my items???? (i have been selling said items for months both FBA and FBM) AMAZON IS GETTING OUT OF HAND!
55 replies
Topher_Amazon
Hi @Seller_CFkbCW7gHTate, I'm sorry to read about this. To be sure, the invoice requirement is standard practice for all sellers on Amazon and not unique to this case in particular. That said if you have the case ID available I'd be happy to escalate it where I can.
Topher
Seller_m83N8XteeB440
I AGREE WITH YOU FBA IS GETTING OUR OF HANDS THEY HAVE STEALING HANDS AMAZON SHOULD TAKE RESPONSIBILITY FOR THESE SINCE OUR ITEMS ARRIVE FINE THEN SUDDENLY ITS NOT IN THE BOX? SUDDENLY STOLEN - EVEN THE ONE THEY ARE SHIPPING TO CUSTOMERS ARE EMPTY NOW THEY ARE STEALING BEFORE SHIPMENT
Seller_tzb0Adb4whsRu
FBA is constantly "losing", "stealing", or simply saying we didn't send in the correct amount.
Ironically, every shipment we send in, it's the exact same ASIN's that are "missing" every single time and they just so happen to be our top selling products.
This is NOT a coincidence.
Seller_NDQApF6fwgF6l
Amazon had checked in over 6 shipments of mine so this year claiming nothing was in the boxes I sent in. Also they keep losing 1-4 items in other shipments. Over all, Amazon has lost over 250 high value books I sent in this year. I think someone in the book STO department at the warehouse is putting them in the back of their car at this point. Everytime I try to report it I get absolutely nowhere with the horrible, unknowledgeable so called reps they have these days. Its a shame. Amazon really seems to be going down hill for us sellers anymore.
Seller_iu4BepuOtz41y
It happened to me a few times too, took a lot of phone calls and emails to get reimbursement from Amazon. It was very frustrating experience because every time I sent an email, there was a new representative, whom I had to explain everything and they responded in the same way all the time, it looks like that they copy and paste their responses.
Good luck to you!
Seller_s7F7fMBDtix0d
From all of the other comments on your post it sounds like its time for people to go FBM and stop doing FBA. I have been FBM for all my nearly 20 years here and have done just fine.
Seller_oDXVaydIpi3Hi
Factor in 1%, it should be well under that as a standard for the industry. If it's more than 1%, find another fulfillment option like a 3P
Seller_euFaAv093PvMQ
I m also having similar issues with my shipments.
1 Box sent to Amazon via Amazon partnered courier and received to amazon as well, but 0 quantity added to my inventory. which is now under investigation
Recently two different shipments were in receiving mode. Once it showed all quantity received and then after sometime the quantity started reducing.
Seller_ygqR5LMg95OUv
Second time our shipment has gone missing 50 unites is missing and before this another 25 units. We are losing money being on Amazon.
