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Read onlyHow do I create a prepaid shipping label? Read the help, but apparently need to create the label first - don’t know how to do that.
You cannot create prepaid labels on Amazon unless you are buying shipping for a customer order.
Ya, Amazon does not provide the option for purchasing a return label. I have a stamps account, I guess I just take the time to create a return label there, download it and then send to customer through Amazon. That is really inconvenient and time consuming.
[Moderator Edit(Quincy_Amazon): External URL Removed]
No, but they have changed the routine on seller fulfilled returns and it does not seem to work correctly or there is no option to buy a return label through Amazon. I received a notice from Amazon that the seller wants to return, so I went to that order and clicked on “Authorize Return”, but no option to buy shipping label for them. I must be missing something.
It sounds like what you got was a buyer that contacted Amazon, told them they wanted a return label and that message was passed onto you. For those, I give them the option of the Amazon Returns Center OR to ship it to us at their expense to our address.
As @SUNDANCE said, you cannot buy the label on Amazon. The process is Buyer starts the refund through their Amazon Returns Center and are then given the option to use a pre-paid label.
Now you can go as was said up thread about buying a label and attaching it if that is what you want to do.
Thank you for that information. You have been very helpful. have a great weekend