"Shipping charge not available" error

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Seller_xvQuFQAjlNsAs

"Shipping charge not available" error

Hi everyone, I've been encountering this error with some items that are set up with the auto-pricing tool, even though the shipping templates are configured correctly. Does anyone else experience this issue? If so, how did you resolve it?

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Michelle_Amazon

Hi @Seller_xvQuFQAjlNsAs,

Thanks for reaching out. Unfortunately, I am not able to find a Seller Support case for this issue, however, you may find this help page useful. If you still need help after reviewing this page, please reach out to Seller Support and provide them with this screenshot along with the SKU and ASIN that you are receiving the error for.

If Seller Support is not able to assist you, please create a New Discussion under Fulfill Orders then Shipping so that one of our team members can review this for you.

Regards,

Michelle

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Seller_RAwCi4WsJF7Jm

@Seller_xvQuFQAjlNsAs I am receiving the same error on all my SKUs when using the automated pricing tool. Getting no help from seller support! Did you find a resolution?

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