Can I type the word "delete" on a flat file in the column of an unwanted bullet point to remove it?
I have experienced this issue multiple times since creating my listings back in May 2024. A random bullet point that is much shorter than my other bullet points is showing up on my product detail page. I did not contribute this bullet point, even though support says I did. I cannot delete it through edit inventory because it doesn't show up under bullet points. I've tried doing a partial update and re-entering the exact bullet points I want on my listing in the first 5 product feature columns, however that first random bullet point keeps showing up. If I enter "delete" in the first column for product features on the flat file, would this perhaps remove that random, unwanted bullet point?
Thanks for your insight.
5 replies
Manny_Amazon
Hello @Seller_ldhHhuImWM4t8,
Thanks for posting regarding this issue. Please share your most recent case ID from contacting Support, and I'll review and see what options exist for escalation.
Regards,
- Manny