How is it that AMAZON can't see the COA Certificate Uploaded by EUROFINS the 3rd party TIC LAB?
How is it that AMAZON can't see the COA Certificate Uploaded by EUROFINS the 3rd party TIC LAB?
asin: B0CVXY2TMX
case: 16834725151 (one of ten)
Completed the 3rd party testing in on Sep 16th, 2024 yet I keep getting suspended, reinstated and sent an email to submit the asin for 3rd party testing?
The PASS document in backend on Compliance page I'm staring at with my own eyes but Seller Supp, Account Health all say that info is restricted.
I opened an escalation ticket with a couple nice chaps in US weeks ago but I haven't heard back.
Where is the disconnect here? I submitted asin fpr 3rd party TIC process via amzn approved company names, Eurofins, paid a few thousand and waited a few months, only to PASS yet get ignored by amzn on their own certification, inspection and testing process?
Yes, I opened a forum topic about a week or so ago without a reply at all, other than to say my asin is avail to test.
Thank you,
1 reply
Emet_Amazon
Hello @Seller_wM9992j8zxcib,
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
