The absurdity of Amazon policies
They said that a listing was reviewed and requested purchase invoices from me.
I purchased these products on December 23, 2022, and sent them to the FBA warehouse 7-8 months later.
Shipment ID: FBA17BQVCYVY
Shipment date: August 17, 2023
So I sent the products to the FBA warehouse 7-8 months after purchasing them.
And all the products were sold.
On March 25, 2025, they said that a review was conducted on this listing and that they requested purchase invoices.
I sent the purchase invoices for these products, but they rejected my application saying that these invoices had not been issued in the last 365 days.
So for the products that I last sent to the FBA warehouse on August 17, 2023,
they requested purchase invoices dated after March 25, 2024.
Does this make sense to you?
They say that the invoice for the products I sent and sold in 2023 should be in 2024.
Does that make sense to you?
How can I sell the products I bought in 2024 in 2023?
Can someone please explain this to me logically?
Finally, how do they expect me to buy the products I sent to the FBA warehouse on August 17, 2023 in 2024?
Is there anyone who can explain the logical fallacy here to me?
6 replies
Seller_wbj2FGHAF8QmJ
@Danny_Amazon @Stevie_Amazon @Sandy_Amazon @Jameson_Amazon @Michelle_Amazon @KJ_Amazon @Topher_Amazon @Tiff_Amazon @Bryce_Amazon @TaylorR_Amazon @SEAmod @Quincy_Amazon @CR_Amazon @Blake_Amazon @Dominic_Amazon @Troy_Amazon @Dougal_Amazon @Atlas_Amazon @Dominic_Amazon
Seller_LAhuiXJ4eMubd
Welcome to the jungle, baby, where businesses come to die.
Seller_JriIYrr4sOxtS
You may simply ignore the request if you no longer sell the item and let the listing be deactivated.
Seller_24FzucbyGtgZS
NO - file for arbitration and let the arbitrator decide.
We purchase in bulk estimating what out total sales will be for the next 12-month period. If we are wrong then we have remaining inventory still for sale. Since we sell wallets there is NO expiration date. So its always possible that if Amazon asks for an invoice issued within the past 365 days to cover sales we will not have it. They 365 number is arbitrary and like the metrics they use for your ODR rating - 100% unfair to LEGITIMATE sellers.
Arbitration is the only solution (unless Congress rules forced arbitration laws illegal and allows us to go to court). NO ONE (especially the mods) can help you on this or any other forum.
As a point of interest, Amazon did away with the forced arbitration for buyers because they got 75,000 requests and realized their legal department would be tied up for more than a decade. Too bad private sellers do not do the same.
