account restriction invalid payment method
account restriction invalid payment method
If Amazon tells me that it wants my identity information, I will give my information to Amazon, but Amazon does not say what it wants. Amazon tells me to verify myself. But he doesn't want anything for it. I came to Amazon with high hopes. And I did a lot of research to get the product made. I spent time and money.
I had the products made to sell on Amazon. The products are currently in the amazon warehouse. It just arrived in amazon warehouses. But amazon restricted my account. The reason given is invalid payment method. But it accepts the payment method I added. and the card is available for use. You can shop with cards. But my account remained limited. That's why my thousand dollar investment and products all remained in the Amazon warehouse and my account remained limited. please help me thank you
9 replies
Seller_OvL8C4BJWiuS9
Are you using a debit card? To list/sell on Amazon you need a valid credit card.
Seller_kIukTwdhvntAp
As @Seller_OvL8C4BJWiuS9note, be sure it is a CREDIT CARD
While Amazon claims that a Debit Card will work, that is seldom true!
Put the card number into your BUYER side account first. Wait an hour (sometimes less for the gerbils to work their way through the system) and then put it in the SELLER side.
Amazon is weird on so many levels and this seems to work at least sometimes!
Seller_PeG1qASvQUUgD
Yes this is a credit card, 24 hours have passed, thank you
Josh_Amazon
Hello @Seller_PeG1qASvQUUgD,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you have experienced with your account reactivation. However, upon review of your account, I can see that at this moment your US account is active, and there are no issues with the payment method. Can you please confirm if you still need support with this?
If you have contact our Seller Support team regarding this issue, you can also give me the case ID so I can look further, that in the case that you still need help.
Kind regards,
-Josh
