Urgent Clarification Request for ASIN Reinstatement
Hello, please help.
Case ID :17538767691
All references to "diamond" have been removed from the product title, description, bullet point, keywords，photos, and A+ content .
We’ve removed ALL mentions of "diamond" from the listing and submitted updated screenshots. However, your team still claims the ASIN requires removal of diamond claims. Could you confirm if the revised version is visible? If "diamond" remains, please specify its exact location. We appreciate your urgent assistance.
Best regards
1 reply
Manny_Amazon
Hello @Seller_GAdfM3N7Kqcvt,
Thanks for posting here. I've reviewed the details of this request and see that case 17538767691 is currently open with the team who is actively looking into the issue and is providing updates.
Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
