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The account was restricted due to intellectual property information. We submitted the proof information immediately. But it has not been reviewed for three months. Is this normal?

by Seller_OLiuY19n0OTGq

The account was restricted due to intellectual property information. We submitted the proof information immediately. But it has not been reviewed for three months. Is this normal?

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Seller_nRFmxiQg4EGrw
In reply to: Seller_OLiuY19n0OTGq's post

We need more specifics.

What were you selling? When you say you submitted "proof information", what exactly did you submit? Where did you purchase the items? And are you authorized BY THE BRAND to sell their products on Amazon?

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Atlas_Amazon
In reply to: Seller_OLiuY19n0OTGq's post

Hello @Seller_OLiuY19n0OTGq

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Seller_OLiuY19n0OTGq
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The account was restricted due to intellectual property information. We submitted the proof information immediately

Depending on the type of infringement and the details our team need to review, the review process can be an extended period. We will not be able to take additional actions on this situation due to the limited visibility.

We do encourage you to provide any updates that you may receive to this thread as creating another may cause delays in our ability to provide support.

Best,

Atlas

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