Hello @Bryce_Amazon, @Jameson_Amazon , @Cooper_Amazon
As you can see in the attached image, my products were suddenly marked as stranded. There has been no warning or notification in the Performance Notification or Violation Page sections regarding these products. Even after opening a case to understand the reason for this issue, Amazon itself cannot explain why this has happened. They only suggest deleting the listings and re-uploading them. However, I have already done this, and the issue remains unresolved.
Although the inventory count in the image may appear small, the real problem is that I recently shipped additional stock for these products, and I suspect these new shipments will also be marked as stranded. This situation is causing serious concern. In the screenshot, you can clearly see that the issue is labeled as a "Listing error," but Amazon cannot provide a reason for this.
Here are the affected ASINs and SKUs from the screenshot:
ASIN: B01FNI6JG2, SKU: B8-Q6GK-F3H3
ASIN: B096WMJGN9, SKU: AF-WKMM-SMUL
ASIN: B003U4D5QO, SKU: WQ-MQ6X-U62U
ASIN: B084KZG9CM, SKU: 5U-T2JK-S7YQ
As sellers, how are we supposed to understand the cause of this error if Amazon itself cannot explain it? These illogical and chaotic processes from Amazon are seriously damaging to us as sellers. Facing such an issue during Black Friday week is extremely disruptive to our operations and business.
This is nothing short of an unjust attempt to undermine our listings without any valid explanation. It is a mafia-like approach. Please resolve this issue immediately and reactivate my listings. Otherwise, I will be forced to seek legal action to defend my rights against Amazon's unreasonable and harmful practices.
Best regards,
Hello @Bryce_Amazon, @Jameson_Amazon , @Cooper_Amazon
As you can see in the attached image, my products were suddenly marked as stranded. There has been no warning or notification in the Performance Notification or Violation Page sections regarding these products. Even after opening a case to understand the reason for this issue, Amazon itself cannot explain why this has happened. They only suggest deleting the listings and re-uploading them. However, I have already done this, and the issue remains unresolved.
Although the inventory count in the image may appear small, the real problem is that I recently shipped additional stock for these products, and I suspect these new shipments will also be marked as stranded. This situation is causing serious concern. In the screenshot, you can clearly see that the issue is labeled as a "Listing error," but Amazon cannot provide a reason for this.
Here are the affected ASINs and SKUs from the screenshot:
ASIN: B01FNI6JG2, SKU: B8-Q6GK-F3H3
ASIN: B096WMJGN9, SKU: AF-WKMM-SMUL
ASIN: B003U4D5QO, SKU: WQ-MQ6X-U62U
ASIN: B084KZG9CM, SKU: 5U-T2JK-S7YQ
As sellers, how are we supposed to understand the cause of this error if Amazon itself cannot explain it? These illogical and chaotic processes from Amazon are seriously damaging to us as sellers. Facing such an issue during Black Friday week is extremely disruptive to our operations and business.
This is nothing short of an unjust attempt to undermine our listings without any valid explanation. It is a mafia-like approach. Please resolve this issue immediately and reactivate my listings. Otherwise, I will be forced to seek legal action to defend my rights against Amazon's unreasonable and harmful practices.
Best regards,
Hello @Bryce_Amazon, @Jameson_Amazon , @Cooper_Amazon
As you can see in the attached image, my products were suddenly marked as stranded. There has been no warning or notification in the Performance Notification or Violation Page sections regarding these products. Even after opening a case to understand the reason for this issue, Amazon itself cannot explain why this has happened. They only suggest deleting the listings and re-uploading them. However, I have already done this, and the issue remains unresolved.
Although the inventory count in the image may appear small, the real problem is that I recently shipped additional stock for these products, and I suspect these new shipments will also be marked as stranded. This situation is causing serious concern. In the screenshot, you can clearly see that the issue is labeled as a "Listing error," but Amazon cannot provide a reason for this.
Here are the affected ASINs and SKUs from the screenshot:
ASIN: B01FNI6JG2, SKU: B8-Q6GK-F3H3
ASIN: B096WMJGN9, SKU: AF-WKMM-SMUL
ASIN: B003U4D5QO, SKU: WQ-MQ6X-U62U
ASIN: B084KZG9CM, SKU: 5U-T2JK-S7YQ
As sellers, how are we supposed to understand the cause of this error if Amazon itself cannot explain it? These illogical and chaotic processes from Amazon are seriously damaging to us as sellers. Facing such an issue during Black Friday week is extremely disruptive to our operations and business.
This is nothing short of an unjust attempt to undermine our listings without any valid explanation. It is a mafia-like approach. Please resolve this issue immediately and reactivate my listings. Otherwise, I will be forced to seek legal action to defend my rights against Amazon's unreasonable and harmful practices.
Best regards,