Hello,
Our listing was deactivated due to a dietary supplement compliance issue yesterday. However, our product is not a dietary supplement; it is a hormone balance product for menopausal women. Therefore, we believe the compliance flag is inaccurate.
We have also removed any references to weight management or diet from the listing just in case as well. Unfortunately, when we received the alert, Amazon did not provide us with enough time to appeal and listing was deactivated within a day, and this has already had a significant impact on our sales. We are very concerned, this is one of our best seller and the deactivation would affect our business long time.
Could you please escalate this case? case ID is17063335721 @April_Amazon @Atlas_Amazon
Since our product is not a dietary supplement, we request that the compliance alert be removed and our listing be restored as soon as possible.
Thank you for your attention to this matter.
OP: " our product is not a dietary supplement; it is a hormone balance product for menopausal women."
Amazon Bots do not know the difference. The product is ingested, and Amazon does not want to take the risk. Were you able to ger a Liability Insurance Policy for the product?