Dear Sir/Madam,

I submitted a brand registry application. About 3 days after the application, the status changed to "Answered" in my case log, but still shows as "Pending" in my list of "Applications". I cannot request support from brand registry because I have no registered brands. Is there a way to delete the pending application, so I can submit the same brand again? It appears to be stuck in a glitch.

Hi Everyone,

I recently applied for Brand Registry using my pending USPTO application, but to my surprise, the application was denied. The reason given was:

"We are unable to approve your Brand Registry application because the trademark on the application either violates the intellectual property rights of others and/or is highly likely to be confused by customers with an established brand."

Has anyone encountered a similar issue or have any advice on how to address this? I’d greatly appreciate any insights or suggestions on how to fix this.

Thank you in advance for your help!

Amazon (Case ID: 16822948221)

I cannot start a new brand application because it says that my brand is under review, but in fact it's not. Currently I don't have any pending applications. I now have many thousands of dollars of product sitting, waiting on brand registry so I can create the listings. I cannot start a new application because my brand is "Under Review", I submitted all the documentation needed on my last application, Trademark receipt, EIN, packaging pictures with logo, invoices, contracts and still got automatically rejected.

I have contacted Bran registry team and no help. When I receive emails from Brand Registry they seem to not quite understand my problem. There appears to be a glitch in Amazon's system that holds some Brand Registry applications in "Pending" indefinitely.

I would appreciate some help on this very much. The Brand Application Case ID is 16983419761. Amazon people have told me they would help me. So far no-one has.

I need help !

Thank you for anything you can do for me! I'll await your response.