I submitted my appeal document for my patent infringement in the form of a letter of non-infringement written by a licensed attorney. This was last 6 days ago! When I uploaded my appeal materials it stated that my submission was received and I should expect a reply in 2-3 days. I have not heard anything from Amazon. I have not been able to sell for over 2 weeks and it is hurting my business. I need to make a decision about reordering before the holidays by the end of this month. Is there an update on my appeal status? When can I expect to hear back from Amazon?

Complaint ID: 14910828661

I recently won a patent infringement lawsuit against a malicious competitor

The competitor still went on Amazon and filed a patent infringement claim using this patent

I have sent the internal team a court order that I am not infringing on this patent

The internal team has rejected my claim 3 times with no response. My inventory has been stuck in Amazon for 3 weeks as I am trying to win the appeal. I'm literally going bankrupt/going out of business because Amazon will not accept the appeal. Need help ASAP

I recently received a patent infringement complaint on one of my products.

I have a design US patent on the product. The patent is in my name, which is the same name as on my amazon account and the same name for my Brand.

I sent the patent to amazon, along with the requested invoice. They wanted a letter of authorization from the rights owner. Since I own the patent I sent a letter explaining I owned the patent and gave authorization for the patent to be used.

This was not enough documentation for amazon and the product was deactivated.

I keep getting the same cut and paste email about needing further documentation, but in fact they have considered the case closed.

The suggestion of getting permission from the person making the claim is unrealistic. Since they are a competitor, they would never give permission.

Is there anything I can do on my own without hiring a patent attorney who specializes in this sort of situation?