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Seller_2UQL96K7Patvu

Seller Support Resolves Problem in 13 MINUTES!!!!

Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.

2.3K views
41 replies
Tags:Customer, Refunds, Return shipment
813
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user profile
Seller_2UQL96K7Patvu

Seller Support Resolves Problem in 13 MINUTES!!!!

Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.

Tags:Customer, Refunds, Return shipment
813
2.3K views
41 replies
Reply
0 replies
user profile
Seller_R7oQKhyziqhcQ

That's amazing!

I had to submit a SAFE-T yesterday to claim shipping cost for a "no longer needed" return order. They granted my request in 14 minutes!

230
user profile
Seller_KjNhsiqFt0Q7v

Wow! It's like seeing a sasquatch. No one is going to believe you!

490
user profile
Seller_xwzQL0khly72e

Whoa! that is incredibly better than never having solved anything in 2 years, which is my experience. Gratz!

100
user profile
Seller_ygcjnXMvC7GA2

Thanks to God, The first time I read something done right. It is great news for the sellers.

100
user profile
SEAmod

Hello @Seller_2UQL96K7Patvu

Thank you for taking the time to post this positive information. It pleases me and I have noticed some other cases where we resolved claims more quickly than we have in the past.

Best regards,

Susan

278
user profile
Seller_A6A6GUNuplT1Z

ALL AMAZON SELLERS MIND'S... BLOWN!!!!!!!!!!!

Nice job, Amazon support!

120
user profile
Seller_TJJKxbukR6lCY

I knew Santa Claus wasn't real but I know this has to be !!! :D

30
user profile
Seller_CF0URQS5DxG2u

i was certain that this was going to be a complaint about the ticket being closed in 13 minutes. wow. will wonders never cease?

buy a lottery ticket.

30
user profile
Seller_Qg1FueblHU9RR

Must be nice.

They haven't resolved our last 3 problems, one major problem unresolved for 2 months now with over 5 cases created.

30
user profile
Seller_2UQL96K7Patvu

Seller Support Resolves Problem in 13 MINUTES!!!!

Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.

2.3K views
41 replies
Tags:Customer, Refunds, Return shipment
813
Reply
user profile
Seller_2UQL96K7Patvu

Seller Support Resolves Problem in 13 MINUTES!!!!

Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.

Tags:Customer, Refunds, Return shipment
813
2.3K views
41 replies
Reply
user profile

Seller Support Resolves Problem in 13 MINUTES!!!!

by Seller_2UQL96K7Patvu

Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.

Tags:Customer, Refunds, Return shipment
813
2.3K views
41 replies
Reply
0 replies
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user profile
Seller_R7oQKhyziqhcQ

That's amazing!

I had to submit a SAFE-T yesterday to claim shipping cost for a "no longer needed" return order. They granted my request in 14 minutes!

230
user profile
Seller_KjNhsiqFt0Q7v

Wow! It's like seeing a sasquatch. No one is going to believe you!

490
user profile
Seller_xwzQL0khly72e

Whoa! that is incredibly better than never having solved anything in 2 years, which is my experience. Gratz!

100
user profile
Seller_ygcjnXMvC7GA2

Thanks to God, The first time I read something done right. It is great news for the sellers.

100
user profile
SEAmod

Hello @Seller_2UQL96K7Patvu

Thank you for taking the time to post this positive information. It pleases me and I have noticed some other cases where we resolved claims more quickly than we have in the past.

Best regards,

Susan

278
user profile
Seller_A6A6GUNuplT1Z

ALL AMAZON SELLERS MIND'S... BLOWN!!!!!!!!!!!

Nice job, Amazon support!

120
user profile
Seller_TJJKxbukR6lCY

I knew Santa Claus wasn't real but I know this has to be !!! :D

30
user profile
Seller_CF0URQS5DxG2u

i was certain that this was going to be a complaint about the ticket being closed in 13 minutes. wow. will wonders never cease?

buy a lottery ticket.

30
user profile
Seller_Qg1FueblHU9RR

Must be nice.

They haven't resolved our last 3 problems, one major problem unresolved for 2 months now with over 5 cases created.

30
user profile
Seller_R7oQKhyziqhcQ

That's amazing!

I had to submit a SAFE-T yesterday to claim shipping cost for a "no longer needed" return order. They granted my request in 14 minutes!

230
user profile
Seller_R7oQKhyziqhcQ

That's amazing!

I had to submit a SAFE-T yesterday to claim shipping cost for a "no longer needed" return order. They granted my request in 14 minutes!

230
Reply
user profile
Seller_KjNhsiqFt0Q7v

Wow! It's like seeing a sasquatch. No one is going to believe you!

490
user profile
Seller_KjNhsiqFt0Q7v

Wow! It's like seeing a sasquatch. No one is going to believe you!

490
Reply
user profile
Seller_xwzQL0khly72e

Whoa! that is incredibly better than never having solved anything in 2 years, which is my experience. Gratz!

100
user profile
Seller_xwzQL0khly72e

Whoa! that is incredibly better than never having solved anything in 2 years, which is my experience. Gratz!

100
Reply
user profile
Seller_ygcjnXMvC7GA2

Thanks to God, The first time I read something done right. It is great news for the sellers.

100
user profile
Seller_ygcjnXMvC7GA2

Thanks to God, The first time I read something done right. It is great news for the sellers.

100
Reply
user profile
SEAmod

Hello @Seller_2UQL96K7Patvu

Thank you for taking the time to post this positive information. It pleases me and I have noticed some other cases where we resolved claims more quickly than we have in the past.

Best regards,

Susan

278
user profile
SEAmod

Hello @Seller_2UQL96K7Patvu

Thank you for taking the time to post this positive information. It pleases me and I have noticed some other cases where we resolved claims more quickly than we have in the past.

Best regards,

Susan

278
Reply
user profile
Seller_A6A6GUNuplT1Z

ALL AMAZON SELLERS MIND'S... BLOWN!!!!!!!!!!!

Nice job, Amazon support!

120
user profile
Seller_A6A6GUNuplT1Z

ALL AMAZON SELLERS MIND'S... BLOWN!!!!!!!!!!!

Nice job, Amazon support!

120
Reply
user profile
Seller_TJJKxbukR6lCY

I knew Santa Claus wasn't real but I know this has to be !!! :D

30
user profile
Seller_TJJKxbukR6lCY

I knew Santa Claus wasn't real but I know this has to be !!! :D

30
Reply
user profile
Seller_CF0URQS5DxG2u

i was certain that this was going to be a complaint about the ticket being closed in 13 minutes. wow. will wonders never cease?

buy a lottery ticket.

30
user profile
Seller_CF0URQS5DxG2u

i was certain that this was going to be a complaint about the ticket being closed in 13 minutes. wow. will wonders never cease?

buy a lottery ticket.

30
Reply
user profile
Seller_Qg1FueblHU9RR

Must be nice.

They haven't resolved our last 3 problems, one major problem unresolved for 2 months now with over 5 cases created.

30
user profile
Seller_Qg1FueblHU9RR

Must be nice.

They haven't resolved our last 3 problems, one major problem unresolved for 2 months now with over 5 cases created.

30
Reply