Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.
They'll probably get rid of that employee now.
It is sad when we have to celebrate amazon actually doing their job.
This is very good news. Thanks for sharing!!
I anticipate a Netflix documentary on the incident. Nevertheless, thumbs up to Seller Support!
I can't beleive I am posting this but after spending 40 minutes trying to use/fix Amazon shipping, Seller Support solved my issue in 6 minutes and 20 seconds!
I saw your post while I was trying to found an answer to my issue, which inspired me to try as I had given up on Seller Support.
Maybe I will file those Safe-T claims ... I figured why bother ...I would just eat the losses since they would just reject them and I would waste hours trying to understand why and/or comply ... and just end up frustrated and irritable with my family.
Thanks for posting your experience and renewing my hope the well had run dry.
i find this to be literally and figuratively impossible... this is usually a 1 week to 3 years process...
depends on how many times you file a case and refile a case
I am suspicious of you, which department you work for?
Hello,
We've recently encountered an issue with our apparel listings on Amazon. Amazon appears to have removed the original parent variation ASINs from our catalogue and created hidden internal parent variation ASINs managed by the BigBets team. This prevents us from editing or adding attributes to our listings. As the Hidden Parent ASIN is not part of our catalogue and not searchable in Manage your Inventory as well.
Is anyone else in the apparel category facing a similar issue?
Are there any known workarounds to regain control over our Original Parent ASIN?
Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.
Seller Support Resolves Problem in 13 minutes. Yes, that is correct! I had a customer do the switcheroo for an item sold through FBA. It only took seller support 13 minutes from the time that they first responded to issue me a reimbursement credit for the full amount.
They'll probably get rid of that employee now.
It is sad when we have to celebrate amazon actually doing their job.
This is very good news. Thanks for sharing!!
I anticipate a Netflix documentary on the incident. Nevertheless, thumbs up to Seller Support!
I can't beleive I am posting this but after spending 40 minutes trying to use/fix Amazon shipping, Seller Support solved my issue in 6 minutes and 20 seconds!
I saw your post while I was trying to found an answer to my issue, which inspired me to try as I had given up on Seller Support.
Maybe I will file those Safe-T claims ... I figured why bother ...I would just eat the losses since they would just reject them and I would waste hours trying to understand why and/or comply ... and just end up frustrated and irritable with my family.
Thanks for posting your experience and renewing my hope the well had run dry.
i find this to be literally and figuratively impossible... this is usually a 1 week to 3 years process...
depends on how many times you file a case and refile a case
I am suspicious of you, which department you work for?
Hello,
We've recently encountered an issue with our apparel listings on Amazon. Amazon appears to have removed the original parent variation ASINs from our catalogue and created hidden internal parent variation ASINs managed by the BigBets team. This prevents us from editing or adding attributes to our listings. As the Hidden Parent ASIN is not part of our catalogue and not searchable in Manage your Inventory as well.
Is anyone else in the apparel category facing a similar issue?
Are there any known workarounds to regain control over our Original Parent ASIN?
They'll probably get rid of that employee now.
They'll probably get rid of that employee now.
It is sad when we have to celebrate amazon actually doing their job.
It is sad when we have to celebrate amazon actually doing their job.
This is very good news. Thanks for sharing!!
This is very good news. Thanks for sharing!!
I anticipate a Netflix documentary on the incident. Nevertheless, thumbs up to Seller Support!
I anticipate a Netflix documentary on the incident. Nevertheless, thumbs up to Seller Support!
I can't beleive I am posting this but after spending 40 minutes trying to use/fix Amazon shipping, Seller Support solved my issue in 6 minutes and 20 seconds!
I saw your post while I was trying to found an answer to my issue, which inspired me to try as I had given up on Seller Support.
Maybe I will file those Safe-T claims ... I figured why bother ...I would just eat the losses since they would just reject them and I would waste hours trying to understand why and/or comply ... and just end up frustrated and irritable with my family.
Thanks for posting your experience and renewing my hope the well had run dry.
I can't beleive I am posting this but after spending 40 minutes trying to use/fix Amazon shipping, Seller Support solved my issue in 6 minutes and 20 seconds!
I saw your post while I was trying to found an answer to my issue, which inspired me to try as I had given up on Seller Support.
Maybe I will file those Safe-T claims ... I figured why bother ...I would just eat the losses since they would just reject them and I would waste hours trying to understand why and/or comply ... and just end up frustrated and irritable with my family.
Thanks for posting your experience and renewing my hope the well had run dry.
i find this to be literally and figuratively impossible... this is usually a 1 week to 3 years process...
depends on how many times you file a case and refile a case
i find this to be literally and figuratively impossible... this is usually a 1 week to 3 years process...
depends on how many times you file a case and refile a case
I am suspicious of you, which department you work for?
I am suspicious of you, which department you work for?
Hello,
We've recently encountered an issue with our apparel listings on Amazon. Amazon appears to have removed the original parent variation ASINs from our catalogue and created hidden internal parent variation ASINs managed by the BigBets team. This prevents us from editing or adding attributes to our listings. As the Hidden Parent ASIN is not part of our catalogue and not searchable in Manage your Inventory as well.
Is anyone else in the apparel category facing a similar issue?
Are there any known workarounds to regain control over our Original Parent ASIN?
Hello,
We've recently encountered an issue with our apparel listings on Amazon. Amazon appears to have removed the original parent variation ASINs from our catalogue and created hidden internal parent variation ASINs managed by the BigBets team. This prevents us from editing or adding attributes to our listings. As the Hidden Parent ASIN is not part of our catalogue and not searchable in Manage your Inventory as well.
Is anyone else in the apparel category facing a similar issue?
Are there any known workarounds to regain control over our Original Parent ASIN?