FBA Shipment Checked-in and received, but then told nothing was received and went to 0, anyone can help me to find the missing items？
My shipment was checked on December 12, 2024 and closed on December 13, 2024，but finally nothing was received and went to 0.
I opened many cases to find my missing items but seller support did not help me to find or make a reimbursement for the shipment. Do anyone there can help me solve this issue？Please help me in escalating this matter to facilitate a reimbursement or find the missing items.
My latest case ID :17170578781
FBA Shipment Checked-in and received, but then told nothing was received and went to 0, anyone can help me to find the missing items？
My shipment was checked on December 12, 2024 and closed on December 13, 2024，but finally nothing was received and went to 0.
I opened many cases to find my missing items but seller support did not help me to find or make a reimbursement for the shipment. Do anyone there can help me solve this issue？Please help me in escalating this matter to facilitate a reimbursement or find the missing items.
My latest case ID :17170578781
2 replies
Seller_9z7K85RzAOGC9
Yes, do not use FBA. The issue you are mentioning is becoming more and more common. Just account for about 25 - 30% loss in goods when using FBA going forward and calculate that into your yearly profit/loss. I'm not trying to be funny or sarcastic. It's just the current reality. If you want to make sure products don't get lost go FBM if at all possible. If you can do that you'll also avoid countless other FBA fees as well on top of warehouses losing your shipments. Also, many sellers in these forums that sell unique products they manufacture and no one else sells have also mentioned that Amazon lost their shipments, but somehow later they will find their products for sale on Amazon by Amazon. Take from that what you will, but sounds like some shady practices going on.
Jameson_Amazon
Thank you for reaching out about this, @Seller_TphuxRQdhgwkK!
In case you haven't already seen, I have posted a response to you over in your other thread about this shipment right here. If you have any additional questions or need further assistance with this case, please continue to utilize your original thread.
Please kindly note that it is against Community Guidelines to post multiple threads about the same topic/issue. Since this is a duplicate post, I will be closing this thread.
See you over on that other thread!
Jameson
FBA Shipment Checked-in and received, but then told nothing was received and went to 0, anyone can help me to find the missing items？
My shipment was checked on December 12, 2024 and closed on December 13, 2024，but finally nothing was received and went to 0.
I opened many cases to find my missing items but seller support did not help me to find or make a reimbursement for the shipment. Do anyone there can help me solve this issue？Please help me in escalating this matter to facilitate a reimbursement or find the missing items.
My latest case ID :17170578781
FBA Shipment Checked-in and received, but then told nothing was received and went to 0, anyone can help me to find the missing items？
My shipment was checked on December 12, 2024 and closed on December 13, 2024，but finally nothing was received and went to 0.
I opened many cases to find my missing items but seller support did not help me to find or make a reimbursement for the shipment. Do anyone there can help me solve this issue？Please help me in escalating this matter to facilitate a reimbursement or find the missing items.
My latest case ID :17170578781
FBA Shipment Checked-in and received, but then told nothing was received and went to 0, anyone can help me to find the missing items？
My shipment was checked on December 12, 2024 and closed on December 13, 2024，but finally nothing was received and went to 0.
I opened many cases to find my missing items but seller support did not help me to find or make a reimbursement for the shipment. Do anyone there can help me solve this issue？Please help me in escalating this matter to facilitate a reimbursement or find the missing items.
My latest case ID :17170578781
2 replies
2 replies
Seller_9z7K85RzAOGC9
Yes, do not use FBA. The issue you are mentioning is becoming more and more common. Just account for about 25 - 30% loss in goods when using FBA going forward and calculate that into your yearly profit/loss. I'm not trying to be funny or sarcastic. It's just the current reality. If you want to make sure products don't get lost go FBM if at all possible. If you can do that you'll also avoid countless other FBA fees as well on top of warehouses losing your shipments. Also, many sellers in these forums that sell unique products they manufacture and no one else sells have also mentioned that Amazon lost their shipments, but somehow later they will find their products for sale on Amazon by Amazon. Take from that what you will, but sounds like some shady practices going on.
Jameson_Amazon
Thank you for reaching out about this, @Seller_TphuxRQdhgwkK!
In case you haven't already seen, I have posted a response to you over in your other thread about this shipment right here. If you have any additional questions or need further assistance with this case, please continue to utilize your original thread.
Please kindly note that it is against Community Guidelines to post multiple threads about the same topic/issue. Since this is a duplicate post, I will be closing this thread.
See you over on that other thread!
Jameson
Seller_9z7K85RzAOGC9
Yes, do not use FBA. The issue you are mentioning is becoming more and more common. Just account for about 25 - 30% loss in goods when using FBA going forward and calculate that into your yearly profit/loss. I'm not trying to be funny or sarcastic. It's just the current reality. If you want to make sure products don't get lost go FBM if at all possible. If you can do that you'll also avoid countless other FBA fees as well on top of warehouses losing your shipments. Also, many sellers in these forums that sell unique products they manufacture and no one else sells have also mentioned that Amazon lost their shipments, but somehow later they will find their products for sale on Amazon by Amazon. Take from that what you will, but sounds like some shady practices going on.
Seller_9z7K85RzAOGC9
Yes, do not use FBA. The issue you are mentioning is becoming more and more common. Just account for about 25 - 30% loss in goods when using FBA going forward and calculate that into your yearly profit/loss. I'm not trying to be funny or sarcastic. It's just the current reality. If you want to make sure products don't get lost go FBM if at all possible. If you can do that you'll also avoid countless other FBA fees as well on top of warehouses losing your shipments. Also, many sellers in these forums that sell unique products they manufacture and no one else sells have also mentioned that Amazon lost their shipments, but somehow later they will find their products for sale on Amazon by Amazon. Take from that what you will, but sounds like some shady practices going on.
Jameson_Amazon
Thank you for reaching out about this, @Seller_TphuxRQdhgwkK!
In case you haven't already seen, I have posted a response to you over in your other thread about this shipment right here. If you have any additional questions or need further assistance with this case, please continue to utilize your original thread.
Please kindly note that it is against Community Guidelines to post multiple threads about the same topic/issue. Since this is a duplicate post, I will be closing this thread.
See you over on that other thread!
Jameson
Jameson_Amazon
Thank you for reaching out about this, @Seller_TphuxRQdhgwkK!
In case you haven't already seen, I have posted a response to you over in your other thread about this shipment right here. If you have any additional questions or need further assistance with this case, please continue to utilize your original thread.
Please kindly note that it is against Community Guidelines to post multiple threads about the same topic/issue. Since this is a duplicate post, I will be closing this thread.
See you over on that other thread!
Jameson
