Does anyone know if there is some master list or report of ASINs that have the frequently returned badge? It doesn't even always pop up on my page and I'd like to keep track of the ASINs affected. I know there is the FBA returns page, but I'd a list I can export.
Hi @Seller_jm4tBtCwV2KML
There is no centralized report or master list identifying ASINs with the frequently returned badge in the catalog/store.
An ASIN's return rate is compared to similar ASINs in the same product category. If your ASIN has a higher return rate, it is determined to be a frequently returned ASIN. The return rate calculation is based on the number of shipped units for which customers initiated returns.
Amazon monitors return rates for products and automatically removes the Frequently Returned badge once a product's return rate aligns with similar products in its category.
Susan