Hi everyone,
I'm Shafi, a small business owner facing a significant challenge with one of our products. On April 17th, our jaw exerciser (ASINs: B0CYTHQ31B, B0CYTRM3XM, B0CYTKQ4JX, B0CYTHQ31B) received a utility patent strike from the brand Jawzrsize, owned by Brandon.
We immediately removed the listing, initiated FBA removals (which cost us over $200), and attempted to contact Brandon multiple times, but received no response. Despite our efforts, Amazon continues to reject our appeals because we lack a legal consular letter of non-infringement or a court letter.
As a small business, we are unable to afford the high costs associated with obtaining this specific documentation. Amazon has now given us 180 days to submit the required documents, or our account will be deactivated.
We are seeking advice and assistance on the following:
Patent Dispute Experiences: Can anyone share their experiences and solutions in dealing with utility patent claims from larger brands?
Alternative Solutions: Are there any alternative steps we can take to resolve this issue without incurring significant legal costs?
We appreciate any guidance, suggestions, or resources you can provide. This is our first time dealing with such an issue, and we are eager to resolve it to continue our business operations.
Thank you for your support!
Best regards,
Account manager