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error 5461 after receiving brand approval
I am a new seller here and been trying so endlessly to complete the listing of my product.
It is case ID 16067241421. I already got an approval from Amazon to use my brand name ( I am a brand owner) but almost every time I tried to list my product, error 5461 came up and I was asked to apply for catalog authorization again. There were two times when my listing got through. It said on the browser that my listing was being created; however, I still could not find my product in the Inventory.
I am now not enrolled in Brand Registry yet but I already received GTIN exemption approved.
I have opened many cases with the Amazon Seller Support but the problem still remains.
I need urgent help....Please.....
5 replies
Seller_f4a7xAPCCSMqD
Did you check in your draft listings to see if they were there?
Cooper_Amazon
Good Evening @Seller_ZMBMlMAY04Vu4,
It looks like you were able to get an answer to your question from one of our seasoned sellers, @Seller_f4a7xAPCCSMqD.
If their response helped you (which it sounds like it did), 😊 feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. Just in case others have the same issue, the Most Helpful Reply feature brings the selected response right to the top of your thread. Sellers will be able to see the answer right away as your discussion will have a green checkmark when searched within the forums.
Please let us know if we can further assist you or you may always contact Selling Partner Support with inquiries at anytime. Have a wonderful rest of the week and thank you again @Seller_f4a7xAPCCSMqD for helping other sellers. Your kindness does not go unnoticed. 🎉
Cheers, Cooper_Amazon
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