Payment release issue
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Seller_S3JFC75Aa46zm

Payment release issue

Hi amazon team,

I have contacted amazon disbursement department many times for the release of my funds and they couldn't understand the situation. I know that im eligible for payout but my funds have gone from "reserve" to "expenses" I have contacted the payment department many times and they said wait till your next settlement date, but there are no funds to be disbursed on the next settlement date it shows $0. Kindly move my funds from "expenses" to "reserve" so i can initiate my payout.

Thanks

@CR_Amazon

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9 replies
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Seller_kIukTwdhvntAp

"I know that im eligible for payout but my funds have gone from "reserve" to "expenses""

Are you selling FBA and those are storage fees?

Are you advertising and those are ad fees?

When you download the file, what does it show for the details?

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Seller_S3JFC75Aa46zm

help guys

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

@Tatiana_Amazon

@Jaijai_AMZ_136

@Roberto_Amazon

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