Hello

I am experiencing an issue with one of my listings, and I hope you can assist.

The brand name and title of my listing have been changed without my authorization.

Original Brand Name: BKK-Bargains

Changed Brand Name: TYCDZ

Changed Title: "ZDD20.24-11-23-22"

Complaint ID: 16811929241

I'm now no longer able to make any changes to that listing, apart from the available quantity.

I have already submitted numerous support requests regarding this matter and have always received the following response:

"After a review, we've determined that the attribute you would like to update for this ASIN has already been claimed by another representative of the brand.

While we are unable to make updates as per your request, we have sent the changes you requested to the brand owner for consideration."

In the forum, I noticed that @Seller_guPeMXBrBxqyU or @Seller_t9kvdr2yixQej might be able to assist with this issue.

I would be very grateful if a solution to this problem could now be found.

Best regards,

Ralf

I noticed since last week that my brand name has changed on lots of my brand's listings.

When I go to Edit Listing, the brand name is locked with my selection, but above it shows an incorrect different brand name in grey above it, indicating that is what is showing as live.

Even the name of my brand store has changed.

I am the manufacturer and brand owner, I am registered in Brand Registry.

I opened a case with Brand Registry, support just kick balls from one to another, asked all kind of information, then close the case.

I need help getting my brand changed back.

The change just happened two weeks ago and happened to lots of my listings with that brand.

The Case ID is 15726717651

Mods, please help me get this fixed.

@Seller_khUF6HPR2AHxu

@Seller_YeWcEeTwlVO93

@Seller_zukQNO61PzGck

@Seller_t9kvdr2yixQej

@Seller_guPeMXBrBxqyU

@Seller_PIHyltK09pbl3

@Seller_dnxnrsZIeTNo3

Hi there,

Thank you for your time.

We are here to contact you is that our listings have been changed (sitidre) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.

ASIN's that are being affected:

1. B0B7MN4J9R

Original Brand: Benilev

Hijacked Brand: sitidre

Hope you can help us to change these listings to original brand name: Benilev.

Complaint ID: 15555957901

Thank you @Sandy_Amazon