Brand got hijacked
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Seller_h01Rs5pPgV2QW

Brand got hijacked

Products from my brand got hijacked from some seller listing on Amazon Japan. Contacted seller support and they keep asking me to create listing using the hijacker's brand. This doesn't make any sense

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Create and Manage Listings
Tags:Listing hijack
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Seller_h01Rs5pPgV2QW
In reply to: Seller_h01Rs5pPgV2QW's post

Are there any official Amazon person that can help with this issue? Seller support aren't providing much help.

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Rose_Amazon
In reply to: Seller_h01Rs5pPgV2QW's post

Hi @Shorai_Battery_Store,

Thanks for the post.

To report the potential abuse. Once you report the abuse, our dedicated team will review the report and take appropriate actions dependent on their review.

Please note you will not receive an update on the outcome.

Best regards,

Rose_Amazon

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Seller_h01Rs5pPgV2QW
In reply to: Seller_h01Rs5pPgV2QW's post

So how do we report that abuse as that ASIN is on Amazon Japan. We are a Amazon US seller. We tried using your abuse report tool to launch a complaint to that ASIN on Amazon Japan, somehow Amazon take action on our US dealer's Amazon US item and not the Amazon Japan item. (They are not posted by same seller, but have the same ASIN)

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